Privacy Policy
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we collect and store the information you provide through the website https://bestowance.com (the Bestowance ).
The following principles will be upheld:
We want you to be well-informed about how your Personal Data is used and processed. We use various methods to provide you with relevant information, and where specific details are needed, we will share them at the appropriate time. We are also happy to address any questions you may have regarding limitations imposed by law.
1. The Scope?
This policy describes the type of Personal Data Bestowance collects about individuals and how it processes, shares with third parties, and secures that data.
This Policy covers information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified through a combination of additional information we hold or can access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from persons younger than 18 years old, nor do we knowingly permit such persons to use our services. If we become aware that we have collected information from a minor, we will delete it as promptly as possible.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect your Personal Data. We may request this information directly from you in certain cases. In other instances, we gather your Personal Data by analysing your use of our Services or service channels, or by receiving your information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor any consequences for doing so.
You are not obligated to provide Us with any personal data. However, in certain circumstances, choosing not to share your Personal Data may limit Our ability to offer the Services or restrict your access to the website.
4. What kind of Personal Data do We collect? When you visit our website, we will collect the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and date of access), the language you used, software crash logs, the type of browser used, as well as information about the device you utilised. The information collected is not personal information and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide to Us when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company is not permitted to use your Personal Data. The legal grounds on which the Company may process your Personal Data are:
- You have given your consent to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we may transfer it to a third-party trading platform.
- The Company or a third party may require processing to serve their legitimate interests — for instance, to improve Our Services or to defend legal claims.
- Processing is required to comply with a legal obligation.
Contact us via email for more details on the processing required to protect legitimate interests.
Below is a list of reasons and legal grounds on which we may use the information you provide us. Personal Data.
Scope, Legal Basis
1. To share your personal information with third-party companies at your request, in order to facilitate access to digital trading. If you request this, we may ask for your Personal Data to forward it to the relevant third-party companies.
You have provided your consent to the processing of your Personal Data for one or more reasons.
2. To address your requests, questions, or concerns. Personal Data is necessary to respond to any queries you may have regarding the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
3. Personal Data is processed to fulfil legal obligations and comply with administrative, judicial, or regulatory requirements.
To meet legal obligations, processing is required.
4. To enhance Our Services, Personal Data may be used by us to improve Our Services. This includes, among other things, any crash or malfunction reports that we collect in relation to the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to serve the legitimate interests of the Company or those of a third party.
6. To perform and manage actions that align with the requirements of Our Services. These activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and related operations.
Processing is necessary to serve the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis, and to make decisions on various issues, we employ a range of analytical techniques, including statistical methods.
Processing is necessary to serve the legitimate interests of the Company or those of a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we may process Personal Data in order to establish and defend legal claims.
Such processing is carried out in compliance with applicable laws, regulations, agreements, and any relevant conditions, terms, or policies.
Processing is necessary to serve the legitimate interests of the Company or those of a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analysis.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have submitted to us directly to those third-party trading platforms. The use of your Personal Data will be governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services offered to its customers.
Where necessary to protect the rights of third parties or their assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, in the event that a relevant transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.
7. Cookies and Third-Party Services
Third-party services, such as advertising providers or analytics companies, may be used in connection with our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits in order to enhance your user experience, remember your settings, and personalise the products and services you may be interested in. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for a short period before you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and allow you to resume your experience on the website.
Types of Cookies:
They may be used by us based on their purpose:
1. Cookies are strictly necessary
These cookies are necessary to access the features you've requested and to navigate our website. They are used to deliver the information, products, and services you have asked for.
They are also required for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you've previously visited.
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session Cookies).
2. Functionality Cookies
Cookies help us recognise you each time you visit our site and save your settings and preferences.
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted once you close your web browser (session Cookies).
3. Cookies for performance
Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to carry out analysis on our website.
Cookies store anonymous data that is not linked to any identified or identifiable individual. They can be deleted when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you will need to adjust your browser's settings. Below are links to guide you through the process for some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all of the Website's features and functions may not work as expected if this happens.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose for which it was collected, as described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer retained than necessary.
9. Transfers of personal information to a third-party country or to an international organisation
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country — meaning a country other than the one in which you reside — or to international organisations. The Company takes all necessary steps to safeguard the personal data you provide and to ensure that users can assert their rights and access effective legal recourse.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the "GDPR")
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities, as per Article 46(2)(a).
- The transfer was carried out in compliance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Send an email to info@bestowance.com
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect Personal Data, including prevention of accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error. We also cannot be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data, including but not limited to disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
In the event of legal or other obligations beyond our control, we may be required to share Personal Data about you with third parties, such as public authorities. We cannot control how such third parties handle the security of your Personal Data in these circumstances.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of Personal Data you transmit to us via the internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications are provided on this website. These websites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions taken through such websites or applications.
Before accessing or using any third-party website or application, We recommend that you review their privacy policy. We also advise that you exercise caution before sharing any Personal Data with them.
12. Changes to This Policy
We recommend that you read the privacy policies of any third-party websites or apps before choosing to access or use them. Please exercise caution when sharing any Personal Data with such platforms.
13. Your Rights Regarding Your Personal Information
You are entitled to request that we verify the accuracy of the Personal Data collected about you, rectify any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope or types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by writing an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If confirmed, you are able to access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request is detrimental to the rights or freedoms of another person, the Company may refuse to comply with or limit its capacity to fulfil the request.
Right to rectification
The Company is required to rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to Erasure
The following grounds apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis to process; (c) You object, at any time based on reasons specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by Us or a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be removed to meet a legal obligation of the Company.
This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns regarding the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
If you request that Personal Data be restricted, it may only be retained with your consent, or in order to establish, exercise, or defend legal rights, to protect the rights of another individual, or for reasons of significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive and review the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by the exercise of your right to data portability. The right to data portability does not infringe upon the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. If we cannot establish compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is not necessary for the establishment, exercise, or defence of legal rights, we will cease such processing.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for Us to process your Personal Data at any time. This will not affect the lawfulness of any processing that was carried out based on your consent prior to its withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to your Personal Data, as set out in section 13.
We will provide the requested information in accordance with the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any such extension, along with the reasons, within one month of receiving your request.
Unless contrary to the provisions of section 13, information provided pursuant to your rights under section 13 will be made available free of charge. If a request is unjustified or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover administrative costs, or we may decline to act.
If we have reasonable doubts regarding the identity of the person submitting a request, the Company may ask for additional information to verify their identity.